Our software gives you an advantage.
Our customer service helps you keep it.
The point of Clear Sky technology is to help you become more efficient, productive, and ultimately, successful. Our customer service and support programs are designed to keep the road clear until you get there.
From our initial training sessions to product updates and maintenance, Clear Sky maintains a level of service, accountability, and integrity that’s unrivaled in our industry. If you have a question or concern, you’ll have direct access to real, live staff members – no robo-voices here – while often getting personal attention from a managing partner.
From our very first clients (who are still using the system today) to our newest users, we understand that there’s more to building a relationship than just installing software and following up with a phone call. We’re here to actively support you in every way possible, with service, solutions, and an endless supply of peace of mind.
Mobile Computer RMA Service
All Systems Go. Always.
Over the years, we’ve seen relatively few equipment casualties. That said, maintaining healthy hardware and the latest and best equipment is standard procedure at Clear Sky. Many vendors offer repair services for their equipment, but this process typically requires additional paperwork and often takes weeks to complete. We understand the cost our clients incur when their hardware isn’t functioning correctly. Clear Sky Software’s Mobile Computer RMA Service (RMA) ensures that a loaner unit ships overnight while a customer’s unit is repaired. Like our Software Maintenance Program, RMA is available to Clear Sky clients on a renewable yearly basis and focuses on minimizing any potential downtime.
“The service that the Clear Sky team has provided throughout this project has greatly exceeded our expectations.”
FOOD & BEVERAGE MANAGER
Scottsdale Marriott Old Town, Scottsdale, AZ